Rude Awakening Lingerie Policies
7-Day Return Policy
Rude Awakening Lingerie values your satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued less shipping fees. Returned items must be in their original condition with tags and sanitary protection intact (NO EXCEPTIONS). We will not accept returns on items that have been worn, soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.Clearance items can not be returned. Items received after the 7-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense.
International exchanges are subject to additional shipping charges.
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie is delicate by nature, we offer no warranty once the tags are removed or the item has been worn. All sales are final on the following items: panties, bras, thongs, hosiery, body perfume oils, all accessories, clearance items and all novelty items (NO EXCEPTIONS).
Procedure for Returns:
Please ClickHere and notify us that you desire to return merchandise and request a return form. Use the original packaging and box to return item. We strongly recommend that you insure your return package, as we cannot be held responsible for lost packages. Refunds are issued within 30 days of receipt of the original merchandise. A confirmation e-mail will be sent to you once item is received and the refund is processed. Shipping charges are non-refundable.
Procedure for Exchanges:
Please ClickHere and notify us that you desire to exchange merchandise and request a exchange form. Please note exchanges are dependent on current stock availability. In the event an item you requested for an exchange is back ordered, we will notify you of the possible delay. We will also contact you if the item requested for an exchange has been discontinued and we are not able to fulfill your request. Shipping charges are non-refundable
Rude Awakening Lingerie ships merchandise to locations within the United States and international. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Most orders are processed within 5-8 business days. After your order has been processed you will receive an e-mail stating that your order has been shipped. We do not ship after 4pm Monday through Friday, on the weekends as well as State and Federal holidays.Orders are shipped USPS, UPS, or FedEx. We require a signature upon delivery oforder.
Will be sent via USPS or carrier that ships to the international location however it is important to note once the items has left the USA we may not be able to track the item. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Rude Awakening Lingerie is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Rude awakening Lingerie charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate within the State of Georgia.
While we try to maintain a high inventory level on the most popular items, there are times when a particular style, color, or size is not in stock. If this is the case, we will e-mail you that the item is on backorder and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order.
We accept Debit and Credit Card and process them through Paypal. You can also mail in checks and money order all orders will be delayed with these payment methods till funds are verified. Mail checks or money order to 3060 Pharr Court North 28 Atlanta, GA 30305 (It is imperative that you e-mail us the items that you desire to order so that we can send you an invoice and you can mail it with your payment. We are no responsible for payments that are lost or stolen. Send payment where you can trace it).
PLEASENOTE: ALL UNAUTHORIZED CREDIT CARD PURCHASES WILL NOT BE TOLERATED. WE ACTIVELYAND AGGRESSIVELY REPORT ALL FORMS OF CREDIT CARD FRAUD TO U.S. POSTAL INSPECTORS, AND LOCAL POLICE AUTHORITIES.
Contact information that we collect from the order form and feedback form are used to send orders to our clients and to reply to their inquiries. Never do we use these information for advertisement purposes and never do we sell or share these information with any third party.
Rude Awakening Lingerie knows that security is very important to our clients. Rude Awakening Lingerie uses Paypal to make secure payments online. Your credit card information is never revealed to us.
All content appearing on this Web site is the property of Rude Awakening Lingerie and its business affiliates. As a user, you are authorized only to view, not copy, print, or distribute documents on this Web site unless otherwise authorize.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Rude Awakening Lingerie. Nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Rude Awakening Lingerie or any third party, except as expressly granted herein.
Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Rude Awakening Lingerie and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Rude Awakening Lingerie believes that customer conduct violates applicable law or is harmful to the interests of Rude Awakening Lingerie and its subsidiaries.
Surveys and Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name, shipping address, and age level). Contact information will only be used to notify the winners and award prizes. Survey information will be used for purposes of improving the use and satisfaction of this site.
Polices last updated March 29, 2011
Note: These policies are subject to change without advance notice.